Privacy Policy

myBasePay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, job title, and company name.
• Employment Information: Resume data, work history, compensation details, and employment eligibility documentation as required for payrolling and EOR services.
• Financial Information: Bank account details, tax identification numbers, and payment information necessary for payroll processing.
• Technical Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed.
• Usage Data: Information about how you use our platform, including feature interactions, preferences, and session data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our workforce management, payrolling, and Employer of Record services.
• To process payroll, benefits administration, and tax filings on behalf of our clients and their workers.
• To communicate with you regarding your account, services, updates, and support requests.
• To comply with legal obligations, including employment laws, tax regulations, and reporting requirements.
• To improve our platform, develop new features, and enhance user experience through analytics.
• To protect against fraud, unauthorized access, and other security threats.
• To send marketing communications where you have opted in to receive them.

3. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors who assist us in operating our platform, processing payments, and delivering services, subject to contractual data protection obligations.
• Clients and Partners: Information necessary for the provision of workforce management services as outlined in our service agreements.
• Legal Authorities: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption at rest (AES-256) and in transit (TLS 1.3), role-based access controls, regular security audits, and continuous monitoring. Our platform maintains SOC 2 Type II certification and adheres to ISO 27001 standards. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request that we limit the processing of your personal data in certain circumstances.
• Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: Object to processing of your personal data for direct marketing or legitimate interest purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@mybasepay.com.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our platform.

• Essential Cookies: Required for the basic functionality of our website and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website to improve performance and user experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Terms and Conditions

By accessing or using the myBasePay platform and services, you agree to be bound by our Terms of Service. Our services are provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. Your continued use of our platform constitutes acceptance of any changes to these terms. For the full Terms and Conditions, please contact our legal team.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, your personal data, or our data practices, please contact us:

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.